DELIVERY

SHIPPING AND PACKAGING
ORDERS OF THREE OR MORE BOTTLES FROM BUBBLE BISTROT ARE SHIPPED IN OUR BRANDED BLACK BOXES, EACH HOLDING THREE BOTTLES. FOR A POLISHED, GIFT-LIKE DELIVERY, THEY ARE CAREFULLY PACKED IN AN ADDITIONAL LAYER OF BOXING TO KEEP SHIPPING LABELS AND STICKERS OUT OF SIGHT. TO SUPPORT ECO-FRIENDLY PRACTICES, WE RECOMMEND ORDERING IN MULTIPLES OF THREE — SUCH AS 3, 6, 9, 12 BOTTLES, AND SO ON. ORDERS OF FEWER THAN THREE BOTTLES ARE DISPATCHED IN UNBRANDED UPS WINE BOXES.

SHIPPING INFORMATION
WE DELIVER TO ANY ADDRESS WITHIN THE EU. SHIPPING FEES ARE CALCULATED AT CHECKOUT AND VARY BY LOCATION, RANGING FROM €10-20. ENJOY FREE SHIPPING IN AUSTRIA FOR ORDERS OVER €195 AND IN THE REST OF THE EU FOR ORDERS OVER €395.

OUR DELIVERY PARTNER
BUBBLE BISTROT'S OFFICIAL DELIVERY PARTNER IS UPS. WITH UPS MY CHOICE, YOU HAVE THE OPTION TO PERSONALIZE YOUR DELIVERY DETAILS. LEARN MORE.

SIGNATURES AND AGE VERIFICATION
EVERY DELIVERY REQUIRES A SIGNATURE. WE DO NOT SELL OR DELIVER CHAMPAGNE TO MINORS. UPS, OUR COURIER, MAY REQUEST AN ID TO CHECK AGE AND CAN WITHHOLD THE PARCEL IF AGE VERIFICATION FAILS.

DAMAGED OR MISSING ORDERS
IF THERE IS AN ISSUE WITH YOUR ORDER, OR IF IT ARRIVES DAMAGED OR INCOMPLETE, PLEASE CONTACT US AT [SHOP@BUBBLEBISTROT.COM](MAILTO:SHOP@BUBBLEBISTROT.COM). BE SURE TO TAKE PICTURES AND HAVE YOUR ORDER NUMBER READY.

CORKED OR FAULTY CONDITION BOTTLES
IF YOU DISCOVER A BOTTLE IS CORKED OR NOT IN THE EXPECTED CONDITION, PLEASE RESEAL IT AND CONTACT US AT [SHOP@BUBBLEBISTROT.COM](MAILTO:SHOP@BUBBLEBISTROT.COM). WE WILL ORGANIZE TO PICK UP THE BOTTLE FOR EXAMINATION. IF THE WINE IS CONFIRMED AS FAULTY, WE WILL ISSUE A REFUND OR STORE CREDIT. PLEASE NOTE THAT REFUNDS AND CREDITS ARE ONLY AVAILABLE WITHIN SIX MONTHS OF THE PURCHASE DATE.

ORDER CANCELLATION
YOU CAN CERTAINLY CANCEL YOUR ORDER FOR A FULL REFUND, PROVIDED IT HAS NOT BEEN SHIPPED YET.